A Parts Person supports the Sales and Service Departments with the supply of resources or parts. The job involves using computers and paper manuals. It is helpful to have a good understanding of engineering parts and some sales and marketing skills, but training will be provided. A Parts Person manages stock control and purchasing products for sale, working with workshop technicians, the sales team and customers.
A Parts Person will be mainly based in a particular store. Normal working hours are 37.5 hours per week but as the industry is seasonal can involve out-of-hours and weekend work.
Salaries vary with experience, qualifications and between companies, but here's a guide to what you can expect.
Employers are looking for people who:
- Have an interest in a range of equipment
- Enjoy practical hands-on work
- Enjoy problem solving
What experienced workers can do
- Be able to maintain supplies of resources
- Preparing proposals and quotations for the supply of products and services
- Liaising with manufactures on land-based machinery technical issues
- Presenting proposals and quotations for the supply of products and services
- Displaying stock to promote sales to customers in a retail environment
- Solving generic customer problems
- Storing resources for further use
- Processing of customer orders
- Marketing and selling the organisation's products and services.
Personal qualities you should have
- Good communication skills
- Able to make work on your own or within a team
There are two routes for people to enter the industry, either through a Modern Apprenticeship or an industry apprenticeship with a dealer or manufacturer.
Having a full driving licence is helpful.
From this role you can progress to Senior Parts Person or Stores Manager or go into Sales. A Parts Person can also progress and move into other parts of the business, such as sales and marketing.
The Land-based Technician Accreditation (LTA) programme sets out a recognised career path which is related to pay scales.